Frequently Asked Questions
- General
- Payment Methods
- Minimum order & Shipping Cost
- Shipping Methods, ETA & Seizure Policy
- Issues
- Affiliates, Cash Back, Discounts, Rewards & Wholesale
- AP LABS - Peptides & Generic HGH
Turkish Pharmacy
- USA
- 99% Success Rate with Airmail/EMS – Free Reship for Seized/Lost Parcels
- 80% Success Rate with Express Shipping – 50% Discount for reship with this method
- USA customers are recommended to choose Airmail/EMS in most cases.
- UK
- 99% Success Rate with Express Shipping & Airmail/EMS – Free Reship for Seized/Lost Parcels
- UK Customers are recommended to choose Express Shipping as its very safe
- EU
- 96% Success Rate with Express Shipping
- Free Reship: Poland, France, Spain, Netherlands, Belgium, Austria, Sweden, Ireland, Croatia
- 50% Discount for Reship: Germany, Italy, Czech Republic, Norway, Denmark, Finland, Hungary, Bulgaria, Greece, Slovenia, Bosnia, Albania, Montenegro, Macedonia, Serbia, Romania,
- AUS/NZ
- As of now Australian/NZ Customers are recommended to only order from our Indian Pharmacy, success rate of 93%
- China/Hong Kong/Singapore/Japan/South Korea/Thailand
- Free reship for all countries in this region
General
In General we always have one free reship for US/UK/EU/AUS/NZ. Please read the specifics about our reship policy and the requirements for each warehouse and destination country.
If your parcel has been lost after it has cleared customs we are not responsible for that. However in most cases we will send a reshipment as a sign of good faith. Our reship policy is mainly meant for seized packages.
Sometimes a certain shipping method has better success rate to your country, in that case we change the shipping method and if there is a difference in price that was paid extra products will be added to your order.
US Domestic
USA Warehouses
- 100% Success rate US to US
- We are not responsible for lost packages due to an faulty address by the customer
- We are not responsible for lost packages, if you need your tracking code you have to get in touch with us for it.
Indian Pharmacy
- USA
- 99% Success Rate with Airmail/EMS – Free Reship for Seized/Lost Parcels
- 80% Success Rate with Express Shipping – 50% Discount for reship with this method
- USA customers are recommended to choose Airmail/EMS in most cases.
- UK
- 99% Success Rate with Express Shipping & Airmail/EMS – Free Reship for Seized/Lost Parcels
- UK Customers are recommended to choose Express Shipping as its very safe
- EU
- 96% Success Rate with Express Shipping
- Free Reship: Poland, France, Spain, Netherlands, Belgium, Austria, Sweden, Ireland, Croatia
- 50% Discount for Reship: Germany, Italy, Czech Republic, Norway, Denmark, Finland, Hungary, Bulgaria, Greece, Slovenia, Bosnia, Albania, Montenegro, Macedonia, Serbia, Romania,
- AUS/NZ
- As of now Australian/NZ Customers are recommended to only order from our Indian Pharmacy, success rate of 93%
- China/Hong Kong/Singapore/Japan/South Korea/Thailand
- Free reship for all countries in this region
Indian Pharmacy
- USA
- 99% Success Rate with Airmail/EMS – Free Reship for Seized/Lost Parcels
- 80% Success Rate with Express Shipping – 50% Discount for reship with this method
- USA customers are recommended to choose Airmail/EMS in most cases.
- UK
- 99% Success Rate with Express Shipping & Airmail/EMS – Free Reship for Seized/Lost Parcels
- UK Customers are recommended to choose Express Shipping as its very safe
- EU
- 96% Success Rate with Express Shipping
- Free Reship: Poland, France, Spain, Netherlands, Belgium, Austria, Sweden, Ireland, Croatia
- 50% Discount for Reship: Germany, Italy, Czech Republic, Norway, Denmark, Finland, Hungary, Bulgaria, Greece, Slovenia, Bosnia, Albania, Montenegro, Macedonia, Serbia, Romania,
- AUS/NZ
- As of now Australian/NZ Customers are recommended to only order from our Indian Pharmacy, success rate of 93%
- China/Hong Kong/Singapore/Japan/South Korea/Thailand
- Free reship for all countries in this region
